Services
» Resellers
» Forms
» Specifications
» Templates
» Terminology
» FAQ
Custom Authoring Solutions to Fit Your Needs
Need Multimedia Design and Development?
Innovative content development, and interactive presentations are all a part of our Authoring Services. Proficient in the most popular methods of multimedia development and software Healey Disc can develop professional, engaging, highly functional, interactive presentations for any type of project.

» Click here for more information
What About the Graphic Design?
Put Healey Disc Manufacturing's team of award-winning graphic designers in your corner. Our staff combines outstanding creativity with the discipline and experienced gained from years of package design training.

» Click here for more information
A Word From Our Clients
In September, I was preparing material for the launch of a repot by Federal, Provincial and Territorial Ministers of Health. As part of this package, I needed a master CD, with 50 copies, to be prepared within 24 hours. When we subsequently realized we need an additional 50 copies of the CD, we approached you once again with an equally urgent request. Not only were these urgent requests filled in a timely manner, but also with an excellent “customer service” approach, and at a reasonable cost. Thank you again for your service. I would be pleased to recommend your firm to colleagues with a similar need.

Yours Sincerely,

Carol Silcoff
Manager,
Research Development and Analysis,
National Health Research and Development Program,
Health Canada
Technical Specifications
Please select the product/service for which you'd like technical specifications from the list below and you'll be directed to the appropriate section.

» CD-ROM Production Master Specifications
» DVD Production Master Specifications
» Artwork Supplied Specifications

Contact your Healey Disc Client Representative for more information on any of our products and services at 866-445-5557 (toll free), 613-274-0778 (local), e-mail us at sales@healeydisc.com or use our online quote form.

CD-ROM Production Master Specifications

MAKE BACK UP COPIES. DO NOT send us the only copies of your masters.

The following formats are supported:

• CD-ROM (Mode 1 and Mode 2)
• CD-I and CD-XA
• CD Karaoke
• Photo CD
• Mixed Mode
• Enhanced CD (Blue Book, multimession CD)
• CD-DA
• Pre-Gap (track zero)
• CD-Text

Supported Copy Protection (Replication Orders Only):

• Macrovision, Safe Disc 1.0 & 2.0

CD-R master specifications:

• CD-Rs must conform to Red Book standard, must be recorded "Disc at Once" NOT "Track at Once", single session recording (unless enhanced CD, then Blue Book CD, multisession).
• Use ONLY high-quality media.
• CD-R master must be free of digital errors.
• CD-Rs must be free of fingerprints, scratches and/or dirt on the reading surface of the disc.
• CD-Rs should be packaged in single jewel boxes (not envelopes) to protect them from damage during shipping.
• DO NOT use ball-point pens to write information onto a CD-R as this could destroy the disc.
• Verify source to ensure that is correct and error free before sending us CD master.

» Back to top of page


DVD Production Master Specifications

MAKE BACK UP COPIES. DO NOT send us the only copies of your masters.

DLT tape cartridges can be used for DVD5, DVD9, and DVD10 formats. Two tapes must be submitted for DVD9 orders (one tape for each layer). Two tapes should be submitted for DVD10 orders (one tape for each layer/side).

If your DVD order is to be CSS encrypted, the DLT format should be used.

DVD-R masters can ONLY be used for DVD5 or DVD10 orders. Two DVD-Rs should be submitted for DVD10 orders (one for each layer/side).

DLT requirements:

• Type III or IV
• ANSI labelled
• Image file to be encoded using DDP Version 2.0
• Recorded on DLT2000, DLT4000, DLT7000 or DLT8000.

DVD-R masters:

• DVD-R masters can ONLY be used for DVD5 or DVD10 orders. DVD-Rs cannot be used for DVD9 orders.
• 2 DVD-Rs must be submitted for DVD10 orders (one for each side).
• 2 DVD-Rs must be submitted for DVD10 orders (one for each side).
• DVD-Rs must be free of fingerprints, scratches and/or dirt on the reading surface of the disc.
• DVD-Rs should be packaged in single jewel boxes (not envelopes) to protect them from damage during shipping.
• DO NOT use ball-point pens to write information onto a DVD-R as this could destroy the disc.
• Perform extensive functionality testing of menus and programming before sending us master for DVD video.

» Back to top of page


Artwork Supplied Specifications

• All artwork must be submitted inHealey Disc templates. Artwork not submitted in Healey Disc templates are subject to extra charges.
• All of your artwork files should be sent to us in an acceptable format (see "Supported Formats", listed below).
• You can send us your files on diskette, zip, or CDR, or alternatively, you can transfer them to us via FTP or e-mail (contact your Healey Disc Sales Representative for more information on sending us files via FTP or e-mail).
• U.S. clients must be sure to include "Made in Canada." in their artwork such that it will be clearly visible on the outside of their packaged final product. U.S. customs requires that "Made in Canada." is present on all product manufactured in Canada destined for resale in the U.S.
• All files must be colour separation ready (i.e.: CMYK (SWOP coated), greyscale, and / or PMS® (solid coated)).
• All files must have the correct settings for trapping (0.216pt - 0.36pt for offset printing, 0.2pt for silkscreening).
• All support files must be supplied with final layout (e.g. fonts, placed images).
• You must send accurate colour proofs of your artwork along with your files so that we can compare them to your graphics files and ensure that what you've supplied us will output what you expect.

Supported Formats

We accept artwork in the following formats: Adobe Illustrator CS2 or lower, QuarkXPress 6.5 or lower, and Adobe Photoshop 7 or lower.

» Back to top of page


*All trademarks are the property of their respective owners.
Copyright © 2005 Healey Disc Manufacturing Inc.     |      Toll Free: 866-445-5557     |     Local: 613-274-0778